Current Job Opportunity

Quality Manager

Washington, DC
Career Level
Delon Hampton & Associates is seeking a Quality Manager for WMATA's station platform reconstruction program (SPRP).

WMATA is planning a three-year capital project that will reconstruct the outdoor platforms at 20 Metrorail stations to address structural deficiencies. The Quality Manager will be accountable for the development, direction, administration, monitoring, and coordination of the Project Quality Plan (PQP) for the SPRP. This position requires an effective team leader who can mentor project team members and foster a working environment where project staff can work together to deliver the project safely and with an exceptional degree of quality. This person will assist in planning, developing, and controlling major quality aspects of the construction of the SPRP, and provide oversight over the various contractors' quality programs. The Quality Manager is responsible for developing project-related quality concepts and recommending solutions to the project teams, as well as completing project quality reports, and other tasks as assigned.


  • Continue development of the PQP with representatives from the WMATA Office of Quality and Internal Compliance Operations (QICO).
  • Establish key performance quality indices for all aspects of the SPRP.
  • Issue non-conformances to contractors on incorrect construction methods or materials found during audit, inspection, or surveillance.
  • Maintain and monitor the performance of the project against the KPIs established for PQP and provide weekly reports.
  • Arrange and conduct job site conferences with technical consultants, engineers, architects, and sub-contractors to review project requirements and clarify or resolve any questions or problems prior to commencing work.
  • Make inspection reports on the quality of materials and workmanship entering into construction.
  • Perform inspections of the building and facility projects to determine the quality of workmanship and materials used such as: foundations, building, electrical, plumbing, and mechanical systems; making sure these conform to the contract documents, applicable to state and federal codes and requirements.
  • Approve or reject construction materials based on conformance with specifications.
  • Work constructively with members of the project team to resolve project quality related issues. Provide recommendations to key staff members.
  • Conduct audits of manufacturers, suppliers, installation contractors, systems integration, and acceptance testing.
  • Review and accept quality program submittals for compliance, as required by contract documents.
  • Attend or conduct project quality meetings with each discipline involved as needed to ensure effective project control.
  • Prepare project-related correspondence for consultants, contractors, WMATA officials, and other agencies.
  • Complete a daily work report that outlines the work completed for the day.
  • Perform other tasks as assigned.


  • Must have a minimum of a Bachelor’s degree in engineering, quality, architecture or related field, plus a minimum of 10 years of demonstrable experience in same. This includes experience with construction engineering, inspection, and testing for large infrastructure projects.
  • An understanding of construction testing disciplines such as: welding, non-destructive testing, electrical systems design and testing, rail and rail systems design, tunnel construction, train control systems, including track work components and structures for transit systems.
  • Registration as a Professional Engineer (PE) is desirable but not required.
  • Knowledge of ISO 9000 quality standards and its application to planning, design, and construction.
  • Possession of a certificate in general building construction, inspection, or code enforcement from the American Construction Inspector’s Association or other similar association or regulatory governmental organization.
  • Five (5) years of experience conducting quality assurance audits and surveillance of engineering design and construction activities.
  • Must be able to work nights and weekends, including holidays, when required.
  • Must be able to successfully complete WMATA's Railway Worker Protection (RWP) Certification class.
  • Must have knowledge of working in a government environment.
  • Must be able to pass a government background check.
  • Must have a valid driver’s license with reliable transportation.
  • May be required to travel out-of-state to conduct manufacturer inspections of facilities and witness any factory acceptance testing as required.

Working Conditions 

Work is performed within a general office environment; however, field work may also be required. This work may take place in one or more of the following conditions: heat or cold, wet or humid, and dry or arid. Must be able to work in confined spaces. Some lifting (up to 25 lbs.) may be required as needed.

Special Instructions

When applying, please reference position title in email subject line.

Delon Hampton & Associates is an Equal Opportunity Employer for VEVRAA protected veterans and all other protected classes. DHA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. We encourage minorities, women, protected veterans and disabled individuals to apply. Click here for EEO law and policy.

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